MISSION, VISION & VALUES
Photo Courtesy Jill Sanders, Jillfoto.com
At 24-Hour Medical Staffing Services, our mission is to provide clients with experienced, compassionate healthcare specialists who always deliver quality care in a timely, professional manner with a strong focus on customer satisfaction.
Our vision is to become the benchmark for excellent care by which all healthcare staffing firms are judged. We will achieve this by being a great place to work and a company known for its teamwork, caring healthcare professionals, and customer focus. We will further distinguish ourselves by our focus on quality which we will consistently achieve by proactively pursuing continuous improvement and innovation in all we do.
- Put people first. – As professional healthcare specialists, we must look beyond ‘self’ to serve the needs of our customers, patients, teams, and company first. To put people first means treating them with respect, listening carefully, communicating clearly and honestly, and participating as a good team member. It also means giving employees opportunities to grow professionally through company initiatives for continuous learning, career planning, recognition, and performance-based rewards.
- Nimble and Quick – As a company, we must be able to move and adjust quickly to meet client needs and respond effectively to an ever changing landscape of opportunities and risks. This requires a strategic vision and top-of-mind set of values to guide our efforts. It also means an absence of bureaucracy, success in empowering people, a willingness to take prudent risks, and strong teamwork.
- Quality – Our focus should be on customer needs and consistently delivering our services in ways that the customer can measure and appreciate. To accomplish this, we must systematically take action to improve our processes, measure our performance, share best practices, and continually innovate in all facets of our business.
- Ethics and Integrity – We will always adhere to the highest standards of ethics, integrity, and professionalism through honesty, openness, compliance with all laws and regulations, and accountability for all our actions.
- Community – We will give back to the communities where we work and serve, fully recognizing that helping and supporting each other will make everyone better.